The Antidote to Training: Why "Training" is Typically a Waste of Time and Money When It Should be Every Company's "Killer App."
While this skepticism may seem strange coming from a training and consulting firm, our decade of experience and industry research tells us that most organizations continue to lack the processes and practices to fully implement learning solutions. For training to be successful, we believe that it should be approached as a business change initiative - not as a marketing event or employee benefit.
Our industry and client research also reveals a training and
development marketplace dominated by practitioners with
little to no business experience.
This lack of line
experience, often combined with a focus on marketing glitz
and "getting butts in seats" based upon the latest fad,
continues to diminish the credibility of training.
With
executives complaining that HR and training rarely function
properly or provide the value they should, it is no surprise
that training is often viewed as an expense item to be cut
when times are tough. It should be cut if it is not adding
relevant business value.
At LSA, we agree with Jack Welch's recent statement that, "HR should be every company's killer app." To bring desired and relevant business results, we focus on seven key principles with our clients:
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