Solution and Value Selling Training to Help Customers Succeed

SOLUTION AND VALUE SELLING TRAINING IN CONSULTATIVE WAY

Proven solution selling techniques to build stronger and more profitable relationships

Share:
Facebook Twitter Email

“We engaged LSA Global to help improve the value selling competencies of our sales channel partners.  While much still has to be accomplished in terms of sales performance coaching and creating a high performance sales culture, I am delighted by how much of the customized solution selling training is being consistently used and the impact that it is having in the field.”
John Biondo | Americas Channel Relations | Trimble Navigation 

“We turned to LSA Global’s solution selling training program to help us take our executive and solution selling skills to the next level. Their ability to formally assess our situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative – has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell smarter, higher and wider.”
Daniel Heckman | Director of Enterprise Sales | Avid Technology

B2B sales is not what it used to be. Salespeople are facing more decision makers who are better informed and have higher expectations.   As a result, sellers must change the way they sell.  Sadly, recent Accenture research found that 73% of sales forces are pushing solutions without first understanding or addressing their customers’ key problems.

  • Are revenue, pricing, and competitor pressures increasing?
  • Would you like to move up the value chain by selling solutions instead of products?
  • Has the complexity of your offering changed?
  • Is it important to drive larger deal sizes?
  • Would you like to add more value for your customers during the sales process?
  • Are your sales cycles too long?
  • Are your sales people working too hard and chasing too many “bad” deals?

Description:
Solution selling training teaches you the concepts and methods
to build long-term and win-win relationships with clients while, at the same time, you are able to achieve bold revenue and margin goals. This proven solution selling training helps you to:

  • Create buyer receptivity.
  • Call higher.
  • Clearly differentiate yourself based on value.
  • Act in a more consultative way.
  • Align with your customer’s buying process and business goals.
  • Qualify more effectively.
  • Guide buying decisions.
  • Present compelling solutions.
  • Manage resistance.
  • Close the sale.

You will learn how to accomplish all of this while effectively building trust and a valued, long-term client relationship.

The intensive solution selling training workshop allows each participant to view a current sales opportunity through the lens of the customer’s decision making process and to practice the proven skills and techniques necessary to succeed.

Proven Solution Selling Training Techniques to Win More Deals

The interactive design includes skill application, group exercises, role plays, case studies, video-based instruction, solution selling best practice modeling, sales planning, and sales coaching. To ensure the Transfer of Training™, the proven four step solution selling training process includes:

  1. Assess
    A proven solution selling skills assessment, sales rep assessment simulation, and sales leadership simulation assessment to take a baseline measurement of the areas of strength and weakness against best practice consultative and solution selling attributes.
  2. Design and Deliver
    A customized and highly experiential solution selling training workshop focusing on the most impactful areas to your sales force and your business.
  3. Implement and Support
     A sales reinforcement system to ensure the transfer of training that is supported by a proven sales performance coaching methodology and individual sales development plans.
  4. Measure and Continuously Improve
    To facilitate implementation and reinforcement, solution selling training is supported by a full set of solution selling tools, AI enablement, microlearning, job aids, a structured follow-up methodology, mastery sessions, and sales training measurement options to assess business results.

After this process, salespeople become powerful assets to their sales teams and to their customers through their selling approach and the value of the solutions they bring.

Outcomes and Benefits:
As a result of effectively implementing the solution selling training, sales teams typically achieve:

  • An increased number of qualified sales opportunities.
  • Shorter sales cycles.
  • Increased revenue, win-rate, and volume.
  • Greater insight and influence throughout the decision making process.
  • Stronger customer relationships based on selling value and solutions, not price.

Target Audience:
Sales reps and sales leaders who need to sell solutions and sell value to clients instead of selling transactions, features, and benefits.

To speak with an LSA Expert and learn about solution selling training program customization and delivery options onsite at your company, please contact us.

Related Information

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

The sales strategy and goal setting session was right on target. It was a very valuable process that I highly recommend to any sales team looking to increase performance.

Thank you LSA Global!

Phil Rosenberg
Senior Vice President of Sales

At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
Managing Director

L3Harris_Logo-LSAGlobal

LSA Global demonstrated excellent expertise in sales and sales leadership, spent the time required to make sure the objectives were clear, and showed flexibility in shaping and sustaining everything that they did.

They “MEDRADized” the session to meet our unique needs, looked beyond the obvious, and got the key points across in a way that made sense.  Thank you!

Doug Stantial
North America Sales Training Manager

Seagate has always found LSA to be a highly valuable consulting, training, and coaching resource.

The recent business sales training programs they’ve delivered for Seagate University have been the right solution, of highest of quality, and highly customized to our unique business and culture.

I would highly recommend LSA to any company interested in offering top notch learning solutions that make a difference.

Tammy Dujmovich
Sales, Marketing & Customer Service

Seagate

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

We partnered with LSA to help custom design, deliver, and measure an advanced new employee on-boarding process. It was well thought out and bought into by sales leadership.  The combination of targeted sales tools, technology, coaching, performance plans, training, and reinforcement made all the difference.  The solution quantifiably improved new employee and hiring manager satisfaction and increased the speed to sales quota for new hires.

I would highly recommend LSA Global for any sales enablement team looking to increase the engagement and speed to productivity of their sales force. We are excited to implement the program globally as we continue to scale.

Rochana Golani
Director, Global Sales & Technical Field Enablement

We engaged with LSA Global to help our sales team identify opportunities to accelerate our commitment to sales excellence. The facilitator’s shared passion for our goals created a foundation for sales skill adoption, as did LSA’s keen understanding of our unique business environment.

This insight allowed LSA to deliver customized and impactful business sales training workshops which were adapted to reflect our specific business dynamics and provided our employees with the sales models and tools to leverage on every call with customers.

Grant Clarke
Director Client Delivery

Service Source

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed.

The custom strategy and design session exceeded our expectations. They really understood our business and delivered within tight time frames. They were the best I have seen for this type of complex, visible, and strategic work.

LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent.

I would recommend LSA to anyone looking to take their strategy and strategic execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

ServiceSource has relied on LSA Global’s expertise for a variety of core initiatives, from strategy design and implementation, to business sales skills, to sales coaching. We recently engaged LSA Global to create a competency matrix for our inside sales team that will serve as our roadmap for employee on-boarding, development, succession planning, and retention.

This critical project had a tight timeline with high visibility. LSA Global completed the deliverable ahead of schedule and surpassed our expectations.

PMO and Outside Sales Operations
Senior Vice President

Service Source

LSA’s customized Effective Presentation Skills program has helped us elevate our presentation skills to the next level. I personally now have a much greater self-awareness of my presentation skills and can leverage my strengths while working to improve upon other areas.

I definitely recommend LSA Global to anyone for whom presentations are an integral part of their job.

Jim Elliott
Senior Marketing Manager

Samsung

LSA always delivers the right sales and sales management solutions to meet our unique needs. I especially appreciate their ability to deeply understand our business and our culture so that they can design the most valuable and impactful outcomes for us and our clients.

Sarah Parks
Senior Project Manager

Hyperion

We selected LSA over a handful of other experts to assist with a key sales leadership imperative. LSA added value every step of the way throughout the entire engagement. Their customized approach to sales presentation training exceeded expectations, and we are excited about global implementation across our offices in more than 100 countries.

LSA’s unique Strategy-to-Results approach is an added game changer.  I recommend them to anyone looking to get high quality results when it matters most.

Eric Mugele
Executive Director Global Learning

Grant Thornton

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

LSA was instrumental in making our worldwide sales meeting a success. They saved me a ton of time with ‘best in class’ solutions to meet our business objectives. Whenever I’m in a pinch, I can count on LSA’s dynamic team of sales trainers and consultants to really go the extra mile.

They truly understand the meaning of customer delight.  Thank you!

Amy Walker
Manager

Seagate

FAQs

Solution selling training teaches sales professionals how to identify customer challenges, uncover business needs, and position solutions that solve meaningful problems rather than simply pitching products or services. This approach is important because modern buyers expect sales conversations to focus on business outcomes, strategic priorities, and measurable value. Organizations that adopt solution selling improve win rates, increase customer trust, and shorten sales cycles.

Solution selling training is especially effective for: B2B sales teams, Account managers, Business development professionals, Sales leaders and managers, Client-facing consultants, and Technical sales professionals who need to sell complex solutions rather than transactional and stand-alone products. It is particularly valuable in complex sales environments where multiple stakeholders, long sales cycles, and consultative conversations influence purchasing decisions.

High-impact solution selling training programs typically strengthen the ability to: Conduct strategic discovery conversations, Ask insightful business questions, Identify customer pain points, Align solutions with business objectives, Build executive-level credibility, Handle objections effectively, Quantify business value, and Differentiate from competitors. Effective programs include targeted sales simulation assessments, coaching, role-playing, AI support, microlearning, and real-world sales application exercises to reinforce long-term behavior change.

Traditional sales training often puts the seller first by emphasizing product features, scripted pitches, and closing techniques. Solution selling takes a more customer-centric approach by focusing on diagnosing business problems and delivering tailored recommendations. Instead of asking: “How do we sell this product?” Solution sellers ask: “What business challenge is the customer trying to solve and can we best help them?” This shift helps create more meaningful client conversations and stronger long-term relationships.

Effective sales training creates alignment, accountability, commitment, and reinforcement through sales training measurement. Organizations typically evaluate solution selling training success by measuring skill adoption rates corelated to measurable business outcomes such as: Increased sales revenue, Higher conversion rates, Improved average deal size, Better customer retention, Stronger sales pipeline quality, Shorter sales cycles, or Increased quota attainment. Leading organizations also track behavioral indicators such as frequency of sales coaching, improved discovery conversations, stronger account planning, and greater consistency across sales teams.

Evaluate your Performance

Toolkits

Toolkits

Get key strategy, culture, and talent tools from industry experts that work

More

Health Checks

Health Checks

Assess how you stack up against leading organizations in areas matter most

More

Whitepapers

Whitepapers

Download published articles from experts to stay ahead of the competition

More

Methodologies

Methodologies

Review proven research-backed approaches to get aligned

More

Blogs

Blogs

Stay up to do date on the latest best practices that drive higher performance

More

Client Case Studies

Client Case Studies

Explore real world results for clients like you striving to create higher performance

More

The Top 30 Sales Questions- Backed by Research

To increase your win rate and differentiate yourself from the competition

Way to take the first step to higher engagement!