Employee Engagement to Retain Talent: Video Gaming

Identifying key employee engagement actions to improve morale and retention at a leading Gaming Company

Client Case Study

Situation

During a period of consolidation in the industry, this client, a leading player in the video gaming industry, was concerned about the effect on employee morale and retention of takeover rumors, particularly for key gaming designers and programmers. They wanted to identify critical management actions to improve productivity and prevent possible turnover.

Complication

Competitors were offering larger salaries and higher titles to attract their top talent.

Approach

  1. Implemented a customized employee engagement survey to identify key management actions required to improve productivity and prevent possible turnover
  2. Assisted in developing a company-wide retention strategy for retaining top talent
  3. Facilitated turnover risk assessment with managers
  4. Developed retention plans for key talent
  5. Educated managers on actions they could take to improve engagement of their direct reports
  6. Certified HR staff in best practice engagement and retention methods to support and coach line managers with employee retention strategies

Results

  • Employee engagement survey data highlighted improving manager communication practices as the highest leverage development area to improve engagement and retention
  • 25% decrease in attrition among key personnel in the twelve months following interventions.

Related Information

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Talent Acquisition

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Director of HR

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President & CEO

LSS

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Director of Training and Organizational Development

Dimension Data

We have worked with LSA Global for our learning and development needs and have always had great success.

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HR Manager, BU Radiology Informatics

We have had a very beneficial partnership with LSA. Their recent Leadership Development Program helped us to identify, develop, and retain top leaders. It was instrumental in helping take our company and our key people to the next level. I would recommend them to anyone looking to truly develop and retain top talent.

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Vice President of Operations

Proxicom

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

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Senior Director, Training & Development

Service Source

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VP Human Resources

Exelixis

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Human Resources Director

AKQA

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

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VP Human Resources

Samsung

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

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Founder and President

Proxicom

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HR Manager

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Director, Team Development

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

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Leadership Development

Intuit

We turned to LSA Global to help take our behavioral interviewing process to the next level in terms of both efficiency and effectiveness. LSA quickly understood our unique culture and challenging requirements.

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Julie Pearl
Technical Program Manager

Google

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