Leading & Implementing Change

Change Management Consulting and Implementation Solutions that Work

“You have become our premier change leadership strategic partner. Your change management consulting expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution.”
Ted Ramlet | CIO & SVP | McKesson Corporation

Large scale change is inevitable. Breadth, complexity, and the speed of change provide a unique challenge to leading organizations implementing change around the world. Yet, most change initiatives fail to meet original expectations – up to 70% by some accounts.

LSA Global’s customized change management consulting services produce innovative solutions for organizations facing changes in the areas of strategy, structure, leadership, and process. Using a process pioneered by Changeworks Global for more than 25 years, we help clients to design, mobilize, and transform their organization by effectively linking strategy and results.

LSA Global’s change management consulting expertise helps leading organizations achieve rapid and sustainable results through change. Using proven change management consulting and implementation methodologies, we identify the key approaches and structures to:

  • Help an underperforming leader or business unit
  • Improve cooperation or unmet synergies across business units
  • Ensure that organizational culture does not inhibit strategic goals
  • Create effective approaches and systems to develop leaders
  • Increase meeting management, leading change, and cross-functional team skills
  • Integrate multiple change initiatives
  • Increase stakeholder and employee engagement
  • Improve leadership and change agent readiness

Related Change Management Consulting Solutions:

Organizational Change and Alignment
We provide end-to-end Change Leadership services for major transitions such as mergers and acquisitions, new strategy execution, technology implementations, shifts in organization and leadership, and market changes. Our proprietary change management approach includes the high involvement of change experts combined with proven and behavior-based change methodologies that create alignment, engagement, and business results. Areas of expertise include:

  • Designing and Mapping Future States
  • Assessment to Determine Organizational and Leadership Readiness
  • Development of Leadership Ability to Effectively Lead Change
  • Development of a Stakeholder Network and Guiding Alliances
  • Sessions to Engage Employees and Communicate Plans
  • Aligning and Implementing Strategy, Culture, and Performance

Culture Development and Integration
Culture is the lever by which people are motivated, processes and structures get optimized, and profits achieved. We evaluate and support clients as they learn how to align their specific culture with their leadership and strategy and leadership for breakthrough outcomes. Our culture experts use deep experience combined with proven tools to create a powerful engine for high performance and business growth. Areas of expertise include:

  • Culture and Leadership Due Diligence and Assessment
  • Large group processes and Engagement
  • Cultural Competency and Performance Managements

Leadership and Team Capability Development
Skilled and aligned leaders are central to driving the vision and strategy of an organization. We partner with teams, managers, and their leaders to leverage strengths and build the capability to meet critical organizational and business objectives. Areas of expertise include:

Leadership

  • Align Senior Leadership Teams
  • 360 Feedback Assessments
  • Leadership Competency Models and Talent Assessment
  • Executive Coaching and Development
  • Custom Leadership & Management Development

Team

  • Mobilize Employee Trust and Commitment
  • Define Team Charters
  • Build Cross-functional and Cross-boundary Teamwork
  • Performance Management and Accountability Systems

If you would like to learn how our change management consulting and implementation expertise has helped leading organizations across multiple industries lead and implement large scale business change initiatives, please contact us.

 

 

Related Information

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

Packeteer-large-gray

Hyperion has a commitment to lifelong learning. LSA helps us provide the right business sales training, management training programs, and leadership development programs at the right time to meet the needs of both individuals and departments. I especially appreciate their ability to listen to my needs and recommend the appropriate facilitators, solutions and content.

Sarah Parks
Senior Project Manager

Hyperion

LSA Global has been a great partner in helping ServiceSource move toward its Vision of being “the leading developer of talent in the service performance management industry.” I have engaged LSA’s services to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training, Employee Engagement and Instructional Design. They have consistently met or exceeded my (very) high expectations and are always responsive to my needs.

Mike Normant
Senior Director, Training & Development

Service Source

We recently hired LSA to help us take our client delivery methodology to the next level as we continue to grow and help our clients succeed. The custom strategy and design session exceeded my expectations. They really understood our business and turned around the project within a tight timeframe. LSA’s consultants were the best I have seen for this type of project. LSA’s ability to get a group of 20+ executives from around the globe on the same page, push their thinking to new heights, and ensure an executable plan was excellent. I would recommend LSA to anyone looking to take their plans and execution to the next level.

Rob Sturgeon
EVP Client Delivery

Service Source

LSA helped us design and deliver a blended learning solution for our leaders to help drive our growth plans in a way that aligned with our specific culture and values. LSA understood our business, had deep expertise in the content areas, tailored the programs to fit our specific needs, and delivered great results. They constantly strive to deliver business impact and align their solutions with our business initiates, culture, and performance management systems. I highly recommend them to anyone looking to take their leaders to the next level.”

Beth A. Taylor
Vice President of Human Resources

Thoratec

As a high growth digital marketing agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our management team to implement it throughout the New York Office in a way that made sense for our unique culture . That work was so successful that we also hired them to coach one of our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple the revenue in our New York office. In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture and talent.

David Bentley
General Manager

AKQA

We have had a very beneficial partnership with LSA for over 2 years. The recent Leadership Development Program that they designed and customized with us to help us identify, develop, and retain top leaders in the organization was a huge success. It was instrumental in helping take our company and our key people to the next level. I would recommend their training and consulting services to anyone looking to develop and retain top talent.

Steve Janowsky
Vice President of Operations

Proxicom

It was a challenge to find a consultant with an approach to performance improvement that fit our unique culture and style. When we met with LSA we were surprised to discover their depth of expertise in the fields of motivation, developmental coaching and performance management and measurement.

Specifically, we were pleasantly surprised to find a company that could seamlessly integrate those three components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving and engaged people at all levels.

As they began to implement, I was thoroughly impressed with how they listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.

Doug Hansen
President and Director

Redwood Trust

We partnered with LSA Global to help us invest in our people. LSA designed a modular and customized management curriculum that allows us to deliver top quality solutions to our managers and leaders. We consider LSA to be our learning and development partner and our LSA consultants to be an extension of our team.

Lisa Bruun
SVP Human Resources

Ellie Mae

Thank you for a great leadership development session today. The facilitator was brilliant, and we really enjoyed his style and personality. The sales team got a lot out of it (as did I). I believe it will help us create an even higher performance environment by ensuring we have a common understanding of our environmental structure and are all working towards the same goals.

Simon Jefferson
Managing Director

AKQA

Redwood Trust looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique culture we’ve built over the last decade.

LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting and performance measurement metrics under an interactive coaching program.

We appreciate LSA’s commitment to cutting-edge practices and keeping us in step with the progressive front of our rapidly changing workplace environment.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

We turned to LSA to help us custom design and deliver a leadership and management development curriculum to help drive performance. They have done an excellent job diagnosing the business situation, designing an approach that fits our culture, and delivering a first class solution.”

Sally Buchannan
VP Human Resources

sonycomputer-large

The action-learning leadership project has been very beneficial to me, our leadership team, and the entire organization. The balance of development and results has been excellent. We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry strategic projects forward. The Staff is very appreciative and has become very comfortable with both the program and the process. It is still going better than anticipated, and I have been very pleased.

Heather Feltman
President & CEO

LSS

I continue to be impressed by the level of leadership development and management expertise and quality of advice and facilitation that LSA has to offer. What a smart and client-centric group of great people who really know how to help leaders attract, engage, develop and retain top talent.

Tracy Esposito
Director, HR Business Partner

sonycomputer-large

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable resource. The recent compliance program that they delivered for Redback’s executive and management team was the right solution, of the highest of quality, and customized to our business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Redback-large-gray

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