New
Hire Orientation Client Case Studies /
Case Study (3)
Client
Case
Study: New Hire Ramp Time and Turnover
Telecommunications Industry
This
telecommunications industry company was looking to grow
rapidly while increasing the speed to productivity for
new sales reps and decreasing turnover.
New Hire Orientation Problem & Objectives
The goals of the new
hire on-boarding project were to:
Increase
average revenue per unit (ARPU)
Reduce
salesperson turnover
Reduce
sales speed to productivity (sales quota) from 7
months to 3 months or less
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New Hire Orientation Challenges
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New Hire Orientation Solution
After it was determined that the
hiring process was not a root cause, the solution
incorporated 4 key initiatives:
-
Manager and executive
sales
coaching sessions
-
Implementation of focused sales
training
-
Execution of a 12-week follow
through program
-
Measurement
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New Hire Orientation Results

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Download
PDF of this case study
If you would like to learn more about
how our new employee orientation training and on-boarding
expertise has helped leading organizations across
multiple industries increase the speed to productivity
for new hires, please
contact us.
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