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New Hire Orientation Client Case Studies / Case Study (1)

Client Case Study: New Hire Orientation On-Boarding

Speed-to-Productivity for a Fast Growing Professional Services Technology Firm


This fast-paced technology and consulting firm partners with Fortune 1000 clients to build and deliver information technology solutions to achieve and sustain a competitive advantage. Over the past two years, their employee base has quadrupled in number to meet increased customer demands. The company expects this success and growth to continue and believes that a consistent and aligned culture and methodology is critical to sustaining high client and employee satisfaction.

 

New Hire Orientation Problem & Objectives

  • Decrease speed to productivity and time to ramp
  • Support  30% + employee growth rate per quarter effectively and efficiently
  • Build new employee engagement and branding
  • Drive client satisfaction
 
 

 

New Hire Orientation Solution

  1. Assess & Design: Custom designed 5-day experiential new employee orientation program focused on administration/benefits, managing change and personal transitions, internal and external branding, company strategy, values, and value proposition, career development, business units, conflict management, project management, scope creep, problem solving, presentations, public speaking, meeting management, consulting, communication, teaming, solution selling, methodologies, technologies, politics, resources, mentoring, and strategic thinking.
     
  2. Pilot: Piloted 4 sessions in California, Virginia, New York, and Germany.
     
  3. Continuous Improvement: Incorporated feedback and lessons learned into design and delivery.
     
  4. Implementation: Implemented over 150 5-day new employee orientation programs in North America and Europe for 2,500 new employees ranging from undergraduates to experienced and executive hires.
 
   

New Hire Orientation Results
 

  • Scale: Implemented 150+ 5-day interactive sessions in North America and Europe for over 2,500 new hires
     
  • Satisfaction: 97% new hire and hiring manager satisfaction
     
  • Speed to Productivity: 90% more effective employees faster – decreased speed to productivity from 6-9 months to 2-3 weeks
     
  • Client Satisfaction: 20%+ increase in client satisfaction and service levels
     
  • Time and money savings based upon utilization rates

 

 
   

New Hire Orientation Compelling Design Features
 

  • Used real clients and real projects for simulations and case studies
  • Intranet and knowledge management system built to support entire process
  • Incorporated high-fidelity simulations for mixed levels, experience, functions, and nationalities
  • Performance test used executive team, real clients, and the rest of the company
  • Final day utilized outdoor experiential activities, ropes course, and letters to self to help drive teambuilding for future collaborations

 

 

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