Onsite Programs - Project Leadership / Project Management

Building Business Partnerships

Description:
Substantially more time and energy is required to fix internal relationships where constructive and collaborative practices are not in place.

Partnering strategies positively impact all aspects of building, maintaining and enhancing stakeholder relationships, including vendors and alliance partners. By fully leveraging the opportunities made available through effective partnering strategies, your project and business will profit from better solutions, lower costs, higher revenue, and more successful projects.

Working consultatively, as a partner, enables your people to produce the best results possible under all circumstances. This is a business planning session from which participants walk away with a plan outlining how they will build a stronger partnership with a specific client. Building Business Partnerships focuses on how to optimize client relationships – a key measure of success.

Participants learn to understand the value of partnering, establish clear expectations, and identify actions to develop partnering strategies. Furthermore, they learn that partnerships are driven by elements such as common goals, values, trust, commitment, open communication, and collaboration. Finally, they understand that joint accountability and responsibility are essential to working as a partner..

Core Modules:

• Levels of Partnering: Participants learn to define partnering categories and their associated attributes, and ways to be effective based on the client’s needs, budget, cost, and service expectations.
   
• Six Partnering Factors: Participants assess and rate their current business partnerships through:
  1. Common Goals – how to recognize, focus, and commit to the higher, overarching goals.
  2. Common Values – how to determine what is mutually important and work together despite differences.
  3. Open and Complete Communication – the key to working through difficult times.
  4. Trust – dependent on integrity and reliability, and often the deciding factor in determining partnerships.
  5. Commitment – what it looks like and how to obtain it.
  6. It Works – the overall sense of mutual respect, chemistry, and collaboration   
   
• Strategy and Action Planning: Throughout the workshop, participants will analyze and build a strategic action plan in which they can build a specific business partnership.
   
• Online Reinforcement: Selected and content-specific reinforcement approaches are available from our library of online tools.

Business Results:

Client Retention and Satisfaction

• Maintain and enhance business relationships by implementing partnering strategies
• Heighten trust and loyalty through open and complete communication and collaboration
• Clearly understand clients’ needs, issues and strategies, and focus on common goals

Process and Productivity Improvements

• Go beyond symptoms to uncover root causes of conflict in relationships
• Identify how best to use the team and resources to achieve optimum results
• Determine most effective way of working with clients depending upon level of partnership

Identify Opportunities and Grow the Client Relationship

• Building Business Partnerships strengthens trust and loyalty, translating to long-term client engagements
• Partnering skills deepen levels of conversation, enabling better understanding of client’s business needs
• Questioning and listening skills enable greater insight for solution ideas and additional opportunities

Target Audience:
For those who are involved or want to develop long-term relationships with their internal and external clients, project team, stakeholders, third parties, or vendors.

To speak with an LSA Expert and learn about training program customization and delivery options onsite at your company, please contact us.