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Leadership Management Training /
Onsite Program
Facilitating Change and Building Trust
Diagnosing and Managing the Effects of Change on Individuals
Most organizations are in a constant state of change, and it is
often those reporting to frontline managers that feel it the most.
While some people adapt quickly, others can get stuck. If not
managed effectively, change initiatives can significantly impact
productivity. Managers who are effective at facilitating their teams
and individuals through change are able to maintain high levels of
productivity while facilitating the effective implementation of
strategic initiatives.
- Provide managers with a descriptive model of
change.
- Provide managers a framework of change that
enables them to diagnose an individual’s current change stage
and identify tactics for facilitating the individual through the
stage.
- Introduce guidelines for facilitating change and
building trust.
- Develop tactics for overcoming challenges in
using the Stages of Change Model and the Diagnostic Tool.
- Develop conceptual comprehension of the Stages of
Change Model & Diagnostic Tool.
- Develop comprehension of the Trust material.
- Stages of Change—a framework for how change
affects and influences people. Provide a model for explaining
the different stages people experience as they undergo a change,
and establish a context for facilitating people through those
different stages.
- A Stage of Change Diagnostic—provides a means for
the manager to understand the change stage his/her group and
each individual is at.
- Trust Model—helps the manager maintain/build
trust while facilitating their people through change.
- 130 Guidelines for building trust and
facilitating change.
This program uses an experiential approach that focuses on
developing a familiarization with change management and guidelines
for building trust.
Participants are introduced to the concepts of
change by an activity that simulates a constant state of change.
Rules change, goals change, keep-sakes change, and actions change.
Participants are assigned a challenge they may face in applying the
Change Stages. Teams discuss the challenge and develop as many
strategies for overcoming it as possible. Quiz sessions are used to
force participants to come up with questions—and answers. The
benefits of this approach include:
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Accelerating change adoption and execution of
strategy and corporate initiatives.
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Maintaining high levels of engagement and
productivity during change initiatives.
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Reducing stress on individuals and the
organization during periods of change.
Frontline managers and supervisors.
To speak with an LSA Expert and learn about program customization and delivery options onsite at your company, please contact us.
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