Performance Management and Goal Setting

Description:
Performance Management is a crucial skill for anyone supervising the work of others. It can range from a casual conversation to an annual performance appraisal process that impacts raises and promotions. As a manager, you can establish a communication system that drives superior performance and value from each employee. Goals-focused performance planning sessions and performance appraisals can foster a true commitment to success within each employee. Consistent, fair and useful performance management practices benefit the employee, the manager, and the entire organization.

Learning Objectives:
In this program, participants learn to:

• Communicate expectations and observations
• Set SMART objectives that drive productivity
• Increase employee performance through effective feedback
• Create an environment of mutual respect where regular performance feedback becomes part of their work style
• Write and give useful and accurate performance evaluations, set objectives, and identify targets that enable team members to be forward-focused in reaching their goals
• Develop the coaching skills required to improve job performance and commitment
• Identify and resolve motivational problems
• Hone new skills for giving and receiving feedback
• Provide both positive and constructive feedback on a consistent basis
• Integrate the sessions into the employee's development plan

Target Audience:
New managers and managers who are interested in expanding their basic operations knowledge and business acumen

To speak with an LSA Expert to learn about the Performance Management and Goal Setting program customization and delivery options for your company, please contact us.