Onsite Programs - For Foreign Born Professionals

Communicating Clearly and Assertively Training

Description:

Knowing when and how to speak directly is a valuable skill in U.S. corporate culture. In this workshop, participants explore the role of directness in communication and practice speaking directly.

Objectives:

• Use the "Rule of 3" to craft clear explanations
• Connect ideas more precisely and comprehensibly
• Practice getting to the point more quickly
• Identify and practice assertive and responsive patterns of speech
• Develop strategies for responding to aggressive/rude/manipulative behavior
• Communicate assertively and responsively
• Speak about difficult issues with increased confidence and skill

Methodology:

Discussion, role plays and impromptu speaking exercises, group and pair activities.  Enrollment is limited to 6 - 12 people per class.

Scheduling:

2-day workshop

What You Learn:

Directness

• What it is and what it's not
• When, how and why to be direct
• Examples of direct and indirect communication
• The role of national and corporate cultures

Organization

• Learn the Rule of Three to increase the impact of your ideas
• Use language labels and connectors to increase the clarity of your communication

Assertive and Responsive Communication

• Assess your own style
• Distinguish assertive, aggressive, responsive and passive communication styles
• Use assertive and responsive techniques for effective interaction
• Say "no" directly and politely

Getting to the Point

• Eliminating indirectness
• Asking direct questions
• Talking about problems
• Being direct and positive

Target Audience:
Non-native speakers of English.

To speak with an LSA Expert and learn about program customization and delivery options onsite at your company, please contact us.