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Onsite Programs - For Foreign Born Professionals

Communicating Clearly and Assertively Training

Description:

Knowing when and how to speak directly is a valuable skill in U.S. corporate culture. In this workshop, participants explore the role of directness in communication and practice speaking directly.

Objectives:

  • Use the "Rule of 3" to craft clear explanations
  • Connect ideas more precisely and comprehensibly
  • Practice getting to the point more quickly
  • Identify and practice assertive and responsive patterns of speech
  • Develop strategies for responding to aggressive/rude/manipulative behavior
  • Communicate assertively and responsively
  • Speak about difficult issues with increased confidence and skill

Methodology:

Discussion, role plays and impromptu speaking exercises, group and pair activities.  Enrollment is limited to 6 - 12 people per class.

Our experienced ESL facilitators have degrees and certificates in English, Linguistics, Speech Pathology, Education, Business and Foreign Languages. They draw from an extensive pool of resources to design effective training that meets your employees' needs.

Scheduling:

2-day workshop

What You Learn:

Directness

  • What it is and what it's not
  • When, how and why to be direct
  • Examples of direct and indirect communication
  • The role of national and corporate cultures

Organization

  • Learn the Rule of Three to increase the impact of your ideas
  • Use language labels and connectors to increase the clarity of your communication

Assertive and Responsive Communication

  • Assess your own style
  • Distinguish assertive, aggressive, responsive and passive communication styles
  • Use assertive and responsive techniques for effective interaction
  • Say "no" directly and politely

Getting to the Point

  • Eliminating indirectness
  • Asking direct questions
  • Talking about problems
  • Being direct and positive

Target Audience:
Non-native speakers of English.

To speak with an LSA Expert and learn about program customization and delivery options onsite at your company, please contact us.

 

 
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