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Solution selling training / Onsite Program
Sales Competitive Advantage: How to Win Training
As in most
competitive situations, the distance between first and second
place is often a very small one. There are many factors
that can sway a prospect’s decision. Consider the
possibilities if you were able to gain significant insight into
the real reasons why an opportunity was won or lost.
Your competitive
advantage is the result of many different behaviors and
activities. As a member of an integrated team, it’s important
to understand how buyers and partners perceive your
professionals. They are looking for organizations and
experienced individuals that can help them be successful.
LSA Global offers
a combination of proven sales consulting services and skill
development to help beat the competition.
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Strategic Account Analysis (SAA) that offers both a
quantitative and qualitative analysis of customer
perceptions. This is accomplished by conducting
in-depth interviews with multiple prospects or partners to
determine their perceptions about the people from your
organization that they interact with, the competition, your
solution, your messaging and ultimately, the pros and cons
of doing business with you. SAA provides concrete,
objective feedback in terms that removes the emotional
aspect often present in understanding why mindshare is won
or lost.
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A Win/Loss Analysis that sheds new light on
priorities for partners or prospects and for what impacts
their decision to do business with you or with other
providers. As a result of a win/loss analysis, we can
pinpoint perceived competitive strengths and weaknesses
while also uncovering underlying rationales, prejudices and
perceptions as they relate to technological issues, product
functionality, your team’s performance and the impression of
your overall company.
Your competitive strategy is your overall approach to
encouraging preference for your solution. Your organization may
already have a general, market-wide competitive strategy, but
you should still reassess that strategy for each sales
opportunity and each partner engagement. You might compete
against the same alternatives over and over again, but the
dynamics will never be the same from one opportunity to the
next. In each new opportunity, the dynamics that make up
competitive preference will vary.
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How do you decide which strategy to use and when?
First, you need to know not only your position but also the
position of your competitors. You will need to learn how
to think like the prospect or potential partner, because their
perspective matters the most. In doing so, you will need
to understand the people, their business pains and the
competition.
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Traps are messages that let the prospect or partner come
to their own conclusion about your superiority over the
competition. They’re called traps because you set them during
conversations but they don’t spring until you’re gone.
Competitive traps are set early and often when trying to win
preference and mindshare.
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Competitive positioning develops as you go through the
discovery process and learn more about the needs of your
prospect or partner. By using competitive positioning
statements, you are able to differentiate yourself from the
competition. They explain why you are better. While
similar to traps, they have different calls to action that don’t
necessarily involve springing an objection on a competitor.
Positioning statements also come later in the process. By the
time you’re ready to deliver them, you’ll have a good idea of
the picture you’d like to paint of your organization and your
solution. Because they come later, positioning statements are
more defined than traps, and they’re more integrated with your
fully-developed strategy.
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You need to keep in mind that the competition is going to be
setting their own traps for you. In addition, you will be
introducing ideas to the prospect or partner that they may or
may not agree with. Regardless, they will challenge your ideas,
and it’s important that you’re prepared to respond to their
questions and challenges. If you anticipate your traps,
you can prepare a confident and convincing response.
Sales executives, sales managers, sales teams, sales reps,
support personnel, marketing directors and coordinators,
alliance managers, indirect channel managers.
To speak with an LSA Expert and learn about program customization and delivery options onsite at your company,
please contact us.
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