Onsite Programs - Training, HR, and HR Compliance
Effective Interviewing: Tools for Hiring Top Diverse Talent
"This seminar gave me a great framework for not only interviewing job candidates, but for other interpersonal aspects like managing and dealing with customers of all types. " Vice President, J.P. Morgan
"This is a very logical, common sense approach to interviewing that should be adaptive to many different styles. I expect to get great benefits from this." Vice President & General Auditor, PepsiCo, Inc.
Effective Interviewing: Tools for Hiring Top Diverse Talent is a seminar for companies wanting more focus on recruiting and hiring diverse talent. Effective Interviewing: Tools for Hiring Top Diverse Talent covers the core content of Effective Interviewing: Tools for Hiring Top Talent while tailoring the techniques to meet the challenges of interviewing diverse candidates.
Participants recognize the impact of their own cultural filters and learn how to expand their cultural comfort zone to keep assessments of candidates objective and inclusive. Probing questions that draw out all candidates are presented and enable interviewers to gain consistent and repeated evidence of behavioral competencies. These techniques lead to solid predictions about future on-the-job performance before making any hiring decision.
The full day program provides competency-based behavioral interviewing techniques along with an understanding of diversity in the following seven modules.
1. Today's Challenges
Understand the impact of today's changing workforce while shifting from traditional interviewing to inclusive interviewing. Review all the dimensions of diversity, assess how these differences affect your own cultural filter and recognize the impact of assumptions and stereotypes.
2. Interviewing Concepts
Identify behavioral competencies, and learn to conduct selection interviews using behavioral competency interviewing.
3. Strategy for Diversity
Learn how to expand your own cultural comfort zone, and to recognize how the defining characteristics of high and low-context cultures can influence the interview process. Develop culturally inclusive questions.
4. Defining the Job and Candidate
Use a menu of competencies to develop a specific Job/Candidate Profile that focuses on essential functions and the organizational culture of your company.
5. Interview Procedures
Relax the candidate and keep your questions legal. Practice taking notes, and listen for evidence of competencies while the instructor conducts an interview to demonstrate the interview model.
6. Interview Questions
Assess competencies in candidates using a variety of questioning techniques, and develop your own set of questions. Apply what has been learned by participating in role playing while receiving feedback. Hundreds of examples of probing questions are provided.
7. Making the Decision
Code your notes and create a candidate Balance Sheet that equips you with information to make the right hiring decision based on fit with a Job/Candidate Profile.
This seminar is available in full-day, half-day or shorter formats delivered on-site at your location.
Managers and individuals that interview internal or external candidates.
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