Onsite Programs - Global and Multicultural Business
International Business and Cultural Skills: What Works

Description:
Strategic, tactical and cultural components of working effectively with global projects and international colleagues and clients.

You need to communicate with colleagues, customers, or suppliers in Europe, Latin America, and the Pacific Rim. You may be a member of an international project team. Next month, you might be flying to Singapore and Shanghai. How do you strengthen your global skills so you will be more effective internationally? In this course, participants will be given immediately useful strategies and information that will make them more effective internationally. Upon completion of this course, participants will be able to:

• Use best practices from international high tech companies
• Implement strategies for global team effectiveness
• Avoid cultural mistakes which damage productivity
• Better anticipate business expectations of international clients, colleagues and suppliers
• Practice global communication techniques and understand in which countries these techniques work best
• Apply skills for building rapport and trust
• Implement effective remote communication strategies as alternative to travel

Target Audience:
Managers and individuals who work globally.