Onsite Programs - Business Process Improvement
Process Mapping Training
This interactive course teaches the basics of process mapping. Participants practice mapping the processes for which they are responsible. It is appropriate for all levels of the organization, starting with core processes and working down through the lower level processes. Executive/core process sessions deal with the challenging issues of setting boundaries and defining process ownership.
In this two-day program, participants learn:
- To view the organization as a System
- Process Basics
- SIPOC Analysis
- The four stages of mapping a process
- How to develop and use several types of flowcharts
- How to analyze processes
- How to use the Joiner 7 Step process improvement methodology
- Fundamentals of Process Management
Executives, process owners, team leaders, process improvement teams.
|
