Training Needs Assessment Services

"I think we learned a lot in this project.  I would definitely look for ways to use your assessment services again. I'm interested in finding ways to do periodic follow-ups to assess progress.  The final output was truly a collaboration between our two organizations. The payoff was the correlation between assessment results and actual performance.”
Director | US Sales Operations | Fortune 500 Technology Firm

Most assessments are not only statistically invalid, but they are often implemented in a way to inhibit trust, decrease relevance, and waste time. 

As stated by Robert A. Humphrey, "An undefined problem has an infinite number of solutions."  We pride ourselves on a proven training needs assessment service that finds the root cause, creates alignment, initiates the change process, and targets development areas that have the most business impact.  Our training needs assessment services support our core belief in the Transfer of Training™ and the required impact on the business through increased revenue, decreased costs and/or increased productivity. Our company, group or individual level assessment tools provide powerful data to:

• Initiate the change process

• Align leadership and employees

• Pinpoint skill gaps against a proven standard

• Customize workshops

• Predispose participants

• Guide coaching and Individual Development Plans

• Set baseline metrics

• Target investments

• Determine the root cause

• Obtain buy-in
  

Training needs assessments are offered as an on-demand service.  There is no hardware, software, or related infrastructure to purchase and maintain. The   end result is a highly available, scalable, and secure application available to participants 24/7 anywhere on the globe.

We believe that the purpose of a training needs assessment should be to answer the questions: “What is holding us back?”  and “Where should we focus?”  We also believe that assessments should be customized to each unique environment, be outcome-based (not opinion-based), and compare skills to actual performance to guide strategies.

In addition to interviews and focus groups, LSA Global offers three proven online training needs assessment options:

1.   What Are the Critical "Money Making" Skills?
Leader Assess™ training needs assessment surveys are used to identify the “Money Making” skills.  The Leader Assess™ is an online training assessment completed by executives and leaders to help them prioritize skills in three areas:

A - "must have" B - "good to have" C - "nice to have"

Created from a bank of 150+ behaviorally-based questions, the      assessment is a proven tool to drive executive alignment, buy-in, and focus. View a sample training assessment question Leader Assess™.

2.   Where Are the Key Gaps and Priorities?
Team Assess™ training needs assessment surveys are used to answer the question “What are the strengths and limiters of my team or target audience?” related to our business.  The Team Assess™ is a training needs assessment survey completed by the “masses” to help identify:

Strengths and opportunities Δ between high and  low performers Barriers to success Training priorities

Created from a bank of 150+ behaviorally-based questions, the      Team Assess™ is a proven tool to drive alignment, buy-in, and focus for a specific target audience.

3.   What should I do differently?
Individual Development™ Plans are used to answer the question “What can I do about it?”  The customized profiles are used to help drive individual performance coaching sessions.  Combined with the Leader Assess™ and Team Assess™ Training needs assessments, the Individual Development™ Plans are an invaluable development tool for one-on-one follow through and development.

Strengths Weaknesses By Key competency Individual Development Plan

LSA Global can deliver each training needs assessment in more than a dozen languages simultaneously, including:

English French Spanish Portuguese Dutch Hebrew

Swedish German Chinese Japanese Korean Thai

If you would like to learn how our training needs assessment expertise has helped leading organizations across multiple industries succeed, please contact us.

See Also: Training Needs Assessment Best Practices Community