Management Training Programs

How to Increase Performance through Management Best Practices

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“We partnered with LSA Global to help us invest in our people. LSA designed customized management training programs that truly help our managers and leaders to be more effective.

We consider LSA to be a critical extension of our team.”
Lisa Bruun | SVP Human Resources | Ellie Mae, Inc.

“I’m not sure if I’ve run across a company that can match the depth and quality of LSA’s consultants and facilitators.

I highly recommend LSA to anyone seeking a strategic training and consulting partner to improve leadership and management performance.”
Jeff Coon | VP Human Resources | Exelixis

How can you consistently outperform your competitors?

According to a recent Harvard Business Review Study, the most enduringly successful companies, those delivering a 10-fold return to investors over a ten year period, excel at specific management practices.

That makes sense to us.

Your company’s ability to create, execute, and sustain a competitive advantage depends greatly on the quality and depth of your management capabilities at all levels.

Yet, the majority of business leaders see large skill gaps in their management teams — especially for new and mid-level managers.  In fact the latest HR Trends report from McLean & Company found that 90% of respondents rated their organizations as having management skill gaps.  And first time leaders had the largest skill gaps.

According to executives, managers must be able to positively navigate seven key management challenges:

  1. Transitioning from individual contributor to people manager
  2. Creating consistent management and performance management practices
  3. Increasing employee performance, engagement, and career development
  4. Reducing employee relations issues
  5. Ensuring legal compliance
  6. Attracting and retaining top talent
  7. Responding to changing business needs

In sum, effective managers get things done through people.  They deftly use management tools and skills to define, create, and nurture high performance.  They ensure their teams work together in relative harmony to solve problems in a timely fashion while achieving clearly stated goals.

They provide meaningful work for people, invest in people’s career advancement and skill development, and ensure proportionate rewards and recognitions.

LSA’s research-backed management training programs are proven to help managers “get things done through people” to increase performance, employee engagement, employee retention, and employee relations while helping organizations to increase revenue and decrease costs.

 

FAQ

Question #1: What makes an effective management training program?

Answer #1: An effective management training program is a highly customized and structured learning solution designed to measurably improve employee performance, engagement, and retention by building core and advanced people supervisor competencies related to better leading, managing, and coaching others to higher performance and organizational alignment.

Question #2: What training is typically required for managers?    

Answer #2: Effective management training programs typically include highly customized and targeted modules focused on the key people management scenarios that new and experienced managers need to get right within their company’s unique circumstances.

Management competency examples include team chartering, planning, organizing, time management, problem solving, communicating, presenting, strategic thinking, business acumen, decision-making, coaching, delegation, emotional intelligence, situational leadership, influencing, negotiating, workplace politics, change management, conflict management, goal alignment, leading teams, compliance, and performance management.

Question #3: Which type of training is the most important for a manager?

Answer #3: Among management training programs, competency-based training focused on goal setting, role clarification, communication, accountability, and team execution offers the highest value by creating strategic clarity, organizational alignment, and operational consistency for people-driven results across departments.

 

Management Training Programs

Please contact us to learn how our customized management training programs have helped leading organizations create a competitive advantage in the 5 key areas of:

  1. Transitioning & First Time Managers
  2. Best Places to Work Management Essentials
  3. Experienced Managers
  4. Leadership Development
  5. Specialized Management Modules

Ask us about Management Training Program Pay-for-Performance options and how to move the management metrics that you care most about.  Typical metrics that we move include:

  • Sales revenue, margin, win rate, portfolio mix, deal size, and cycle time.
  • Customer acquisition, loyalty, growth, and satisfaction.
  • Leadership execution effectiveness of key corporate strategies.
  • Employee attraction, development, performance, engagement and retention.
  • Project cost, quality, and time.

Related Information

LSA understands our business, has deep expertise in content areas, and customizes their approach to deliver great results.

The facilitator was extremely knowledgeable about working virtually across cultures. The passion, practices, and tools made the session interesting, fun, and highly valuable.

I highly recommend LSA Global to any company that has global partners or offices.

Glenn McGillivray
Human Resources Business Partner

Intuit

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

Thank you to LSA Global for their partnership and support in helping us to design and roll-out highly needed and valuable leadership and management development programs that fit our unique situation.

I personally have partnered with LSA Global at four of my previous companies. It continues to be a delight.

We look forward to partnering with them for a long time to develop our managers and leaders.

Suzanne Kinner
VP Human Resources

Blackhawk Network

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
VP Human Resources

LSA helped to meet the needs of my teams within a very narrow timeframe.

My team walked away with highly useful management development tools and practices.

Thank you for designing and delivering the right solution for our specific needs.

Sandeep Kumar
Director, Software Engineering, EPG

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

Understanding and conforming to legal compliance was very important to our company.

LSA’s interactive program for our managers was top-notch. It was tailored to our needs, aligned with our policies, and met all federal and state legal requirements.

I would highly recommend LSA Global.

Kelly Warren, SPHR
Director, HR & Compliance

We partnered with LSA Global to help us invest in our people. LSA custom designed an impactful management curriculum to help upskill our key managers and leaders.

We consider LSA to be our trusted learning and development partner and a valued extension of our team as we rapidly scale.  Thank you LSA!

Lisa Bruun
SVP Human Resources

Ellie Mae

LSA exceeded all my expectations.

We interviewed 7 potential training and consulting partners and selected LSA due to their expertise, flexibility, and breadth and depth of leadership solutions.

We were able to design a highly customized, focused, and relevant management training program that fit our unique needs.

Our leaders and managers galvanized as a team and are better prepared for the rigors of a leading their teams in a very competitive and fast-changing market.

Mitch Mandich
CEO

Edify

We consider LSA Global the top outsourced learning and development partner.

We work closely with LSA to customize leadership and management development programs to meet our growing business needs.

I would highly recommend LSA to any company wanting to deliver high quality and practical learning solutions for their leaders and managers.

Terri Wright-Scheer
Vice President Human Resources

I am very impressed with the quality of work and talent. LSA did a great job of listening to my needs and providing the exact management training program expertise we needed to get the job done.

Don Pryor
Director, Business Planning & Analysis

We have worked with LSA Global for our learning and development needs and have always had great success.

They helped us recently with targeted and customized Management Training Workshops to fit our unique situation, and they were fantastic.

I highly recommend LSA to anyone that is attempting to help take their leadership and management talent to the next level.

Mary Johnston
HR Manager, BU Radiology Informatics

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

We contacted LSA to help us design and deliver customized management development programs. LSA worked with us to meet our exact needs. We started at the top with our executive team.  It was such a great success that we rolled it out company-wide. We look forward to a long-term partnership with LSA Global and their team of experts.

Barry L. Byrd, SPHR
Human Resources Manager

LSA custom designed a key management development solution for our Client Partner Teams on both coasts that aligned with our business priorities and organizational culture.

I’d recommend LSA to any company looking for a first class training and consulting partner that truly makes a behavior and performance impact.

Laurie Torres
Chief People Officer

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