Solution and Value Selling Training to Help Customers Succeed

SOLUTION AND VALUE SELLING TRAINING IN CONSULTATIVE WAY

Proven solution selling techniques to build stronger and more profitable relationships

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“We engaged LSA Global to help improve the value selling competencies of our sales channel partners.  While much still has to be accomplished in terms of sales performance coaching and creating a high performance sales culture, I am delighted by how much of the customized solution selling training is being consistently used and the impact that it is having in the field.”
John Biondo | Americas Channel Relations | Trimble Navigation 

“We turned to LSA Global’s solution selling training program to help us take our executive and solution selling skills to the next level. Their ability to formally assess our situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative – has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell smarter, higher and wider.”
Daniel Heckman | Director of Enterprise Sales | Avid Technology

B2B sales is not what it used to be. Salespeople are facing more decision makers who are better informed and have higher expectations.   As a result, sellers must change the way they sell.  Sadly, recent Accenture research found that 73% of sales forces are pushing solutions without first understanding or addressing their customers’ key problems.

  • Are revenue, pricing, and competitor pressures increasing?
  • Would you like to move up the value chain by selling solutions instead of products?
  • Has the complexity of your offering changed?
  • Is it important to drive larger deal sizes?
  • Would you like to add more value for your customers during the sales process?
  • Are your sales cycles too long?
  • Are your sales people working too hard and chasing too many “bad” deals?

Description:
Solution selling training teaches you the concepts and methods
to build long-term and win-win relationships with clients while, at the same time, you are able to achieve bold revenue and margin goals. This proven solution selling training helps you to:

  • Create buyer receptivity.
  • Call higher.
  • Clearly differentiate yourself based on value.
  • Act in a more consultative way.
  • Align with your customer’s buying process and business goals.
  • Qualify more effectively.
  • Guide buying decisions.
  • Present compelling solutions.
  • Manage resistance.
  • Close the sale.

You will learn how to accomplish all of this while effectively building trust and a valued, long-term client relationship.

The intensive solution selling training workshop allows each participant to view a current sales opportunity through the lens of the customer’s decision making process and to practice the proven skills and techniques necessary to succeed.

Proven Solution Selling Training Techniques to Win More Deals

The interactive design includes skill application, group exercises, role plays, case studies, video-based instruction, solution selling best practice modeling, sales planning, and sales coaching. To ensure the Transfer of Training™, the proven four step solution selling training process includes:

  1. Assess
    A proven solution selling skills assessment, sales rep assessment simulation, and sales leadership simulation assessment to take a baseline measurement of the areas of strength and weakness against best practice consultative and solution selling attributes.
  2. Design and Deliver
    A customized and highly experiential solution selling training workshop focusing on the most impactful areas to your sales force and your business.
  3. Implement and Support
     A sales reinforcement system to ensure the transfer of training that is supported by a proven sales performance coaching methodology and individual sales development plans.
  4. Measure and Continuously Improve
    To facilitate implementation and reinforcement, solution selling training is supported by a full set of solution selling tools, AI enablement, microlearning, job aids, a structured follow-up methodology, mastery sessions, and sales training measurement options to assess business results.

After this process, salespeople become powerful assets to their sales teams and to their customers through their selling approach and the value of the solutions they bring.

Outcomes and Benefits:
As a result of effectively implementing the solution selling training, sales teams typically achieve:

  • An increased number of qualified sales opportunities.
  • Shorter sales cycles.
  • Increased revenue, win-rate, and volume.
  • Greater insight and influence throughout the decision making process.
  • Stronger customer relationships based on selling value and solutions, not price.

Target Audience:
Sales reps and sales leaders who need to sell solutions and sell value to clients instead of selling transactions, features, and benefits.

To speak with an LSA Expert and learn about solution selling training program customization and delivery options onsite at your company, please contact us.

Related Information

We hired LSA to help align our sales strategy with our business strategy to sustain our hardware business while driving high growth in software and services. LSA’s ability to measure our level of strategic alignment, pinpoint areas of leverage, and get the entire executive sales team to agree upon what matters most exceeded our expectations.

I would recommend them to any sales leader who wants to drive sales performance.

Dan Dica
SVP Worldwide Sales

OneSpan_Logo-LSAGlobal

We evaluated 6 well known sales development partners in the market. We ended up selecting LSA global because of their unique ability to get results selling solutions.  They also had the strongest assessment, implementation, measurement, coaching, and global capabilities .

We’ve had such strong feedback from the executive selling program that there are requests to roll it out within the Marketing, Product Management, and our Leadership teams.  Thank you LSA!

Stephanie Lucey
HR Manager

From beginning to end, LSA was as invested in making sure the program succeeded as we were. They not only met the needs of our sales organization, but they helped us meet our very tight launch deadline.

The consultant operated with the sense of urgency necessary to ensure that we were ready to roll the business sales training program in a way that made sense.

Without their dedication and sales expertise we would not have been able to launch the program with the success that we did. Thank you LSA for being a valued business partner!

Erin Surprise
PHR, Manager - L & D

LSA Global demonstrated excellent expertise in sales and sales leadership, spent the time required to make sure the objectives were clear, and showed flexibility in shaping and sustaining everything that they did.

They “MEDRADized” the session to meet our unique needs, looked beyond the obvious, and got the key points across in a way that made sense.  Thank you!

Doug Stantial
North America Sales Training Manager

We wanted our Channel Managers to get sales strategies and tools that would increase partner revenue and strengthen partner relationships. LSA Global’s ability to quickly understand our business and to bring experienced and proven resources to the table created credibility with both the executive and sales team.

We look forward to continuing our sales partnership with them.

Chip Whitman
Channel Excellence Manager

Thermo Fisher

Seagate has always found LSA to be a highly valuable consulting, training, and coaching resource.

The recent business sales training programs they’ve delivered for Seagate University have been the right solution, of highest of quality, and highly customized to our unique business and culture.

I would highly recommend LSA to any company interested in offering top notch learning solutions that make a difference.

Tammy Dujmovich
Sales, Marketing & Customer Service

Seagate

LSA is an excellent sales and leadership outsource partner! They listen to our needs, are responsive, and work at a pace that keeps up with our rapid speed.

We have found LSA to bring strategic, innovative, and practical solutions to meet our business priorities by partnering effectively with our key staff. I consider them to be an important external extension of our team.

Thank you!

Wendy Chinn
Sr. Director, Global Sales Enablement

We engaged with LSA Global to deliver a highly customized sales territory planning and management workshop. They have a unique ability to quickly understand our business and needs. This keen understanding allowed for a sales solution that was specific and impactful.

Their sales consultants and facilitators were well prepared and ingrained themselves to become one of us. We’ve come to see LSA Global as a true sales partner.

Pratiksha Patel
Assistant Vice President Talent

L'Oreal

Originally, we launched a RFP to partner with a sales training provider to improve the sales skills of our global distributor network.

LSA Global challenged our thinking by suggesting we focus on the systemic sales strategy, culture, and talent factors that create sales success before we invested in the more symptomatic needs of sales skills and knowledge.

LSA Global identified the critical strategic actions to improve overall sales performance and then designed and delivered world class business sales training across the globe to help increase revenue and margin.

I’m so happy we took a more strategic approach to sales performance with LSA.  Thank you for making this fit our culture.

Kim Benson
Director Human Resources

Trimble

We turned to LSA Global to help us take our executive selling and solution selling skills to the next level.

Their ability to formally assess our sales situation, identify key sales skill gaps, develop a plan to measure the results, and fully implement a key sales initiative has been outstanding.

LSA delivers the full solution; not just sales training.  I recommend them to any organization looking to transform its sales force the “right way” to sell higher and wider.

Daniel Heckman
Director of Sales-Enterprise Accounts

Avid

LSA has consistently delivered top notch value to Seagate’s Corporate University Program. The level of facilitator involvement and continuous program evolution has kept the sales negotiation training engaging, relevant, and impactful.

We look forward to working with LSA in the future.

Geoff Purnell
Sales Executive, Seagate Data Recovery Services

Seagate

We engaged with LSA Global to help our sales team identify opportunities to accelerate our commitment to sales excellence. The facilitator’s shared passion for our goals created a foundation for sales skill adoption, as did LSA’s keen understanding of our unique business environment.

This insight allowed LSA to deliver customized and impactful business sales training workshops which were adapted to reflect our specific business dynamics and provided our employees with the sales models and tools to leverage on every call with customers.

Grant Clarke
Director Client Delivery

Service Source

At the onset of our engagement with LSA, I was skeptical that an outside firm would be able to understand and dissect our organization’s highly complex and technical business challenges.

However, through the leadership team interview and strategy retreat processes that LSA utilized, they provided a fresh, innovative, and practical perspective that created tremendous strategic value and focus for our executive leadership team.

As a result, I would highly recommend LSA Global to any leader struggling with building the strategic alignment and high performance teams necessary to generate sales growth, in a way that fits their unique corporate culture.

Robert Laudati
Managing Director

L3Harris_Logo-LSAGlobal

We needed a way to improve customer training. We had to reach a disparate group of people in a very short period time. LSA gave us a new training methodology and a better way to go to market with our customer training that improved their experience and our brand positioning.

LSA delivered exactly what we needed and exceeded our expectations.  Thank you.

Hinda Chalew
Vice President of Marketing

LSA’s introduction and continuous reinforcement of the MEDRAD objectives, vision, and mission were very impressive. The majority now understands and is openly able to verbalize these key items.

LSA did a wonderful job introducing the importance of sales coaching and reinforcement and was able to keep everyone focused.

Cindy Steffen
National Manager, Telesales

FAQs

Solution selling training teaches sales professionals how to identify customer challenges, uncover business needs, and position solutions that solve meaningful problems rather than simply pitching products or services. This approach is important because modern buyers expect sales conversations to focus on business outcomes, strategic priorities, and measurable value. Organizations that adopt solution selling improve win rates, increase customer trust, and shorten sales cycles.

Solution selling training is especially effective for: B2B sales teams, Account managers, Business development professionals, Sales leaders and managers, Client-facing consultants, and Technical sales professionals who need to sell complex solutions rather than transactional and stand-alone products. It is particularly valuable in complex sales environments where multiple stakeholders, long sales cycles, and consultative conversations influence purchasing decisions.

High-impact solution selling training programs typically strengthen the ability to: Conduct strategic discovery conversations, Ask insightful business questions, Identify customer pain points, Align solutions with business objectives, Build executive-level credibility, Handle objections effectively, Quantify business value, and Differentiate from competitors. Effective programs include targeted sales simulation assessments, coaching, role-playing, AI support, microlearning, and real-world sales application exercises to reinforce long-term behavior change.

Traditional sales training often puts the seller first by emphasizing product features, scripted pitches, and closing techniques. Solution selling takes a more customer-centric approach by focusing on diagnosing business problems and delivering tailored recommendations. Instead of asking: “How do we sell this product?” Solution sellers ask: “What business challenge is the customer trying to solve and can we best help them?” This shift helps create more meaningful client conversations and stronger long-term relationships.

Effective sales training creates alignment, accountability, commitment, and reinforcement through sales training measurement. Organizations typically evaluate solution selling training success by measuring skill adoption rates corelated to measurable business outcomes such as: Increased sales revenue, Higher conversion rates, Improved average deal size, Better customer retention, Stronger sales pipeline quality, Shorter sales cycles, or Increased quota attainment. Leading organizations also track behavioral indicators such as frequency of sales coaching, improved discovery conversations, stronger account planning, and greater consistency across sales teams.

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