What We Do

We are a business consulting, coaching,
& training firm

that helps high growth companies grow 58% faster and be 72% more profitable by powerfully aligning organizational culture and key talent with business strategies.

Strategy
Culture
Talent

ASSESS ALIGNMENT

We begin with a clear assessment of how well your culture and talent are aligned to your strategic priorities.

We help leaders identify and implement the critical actions that will have the greatest impact.

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SHAPE CULTURE

Organizational cultures exist by design or by default.

We help leaders successfully shape their culture to perform at their peak.

More

CLARIFY STRATEGY

Less than 10% of well formulated strategies are effectively executed.

That's where we come in — to ensure your strategy is firing on all cylinders.

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SHAPE CULTURE

Organizational cultures exist by design or by default.

We help leaders successfully shape their culture to perform at their peak.

More

DIFFERENTIATE TALENT

Business results depend on attracting, developing, engaging, and retaining the right talent in the right roles.

We help make talent matter.

More

3X ALIGNMENT™

ALIGNMENT
IS THE KEY
TO GETTING
WHERE YOU
WANT TO GO.

We define organizational alignment as the optimal integration of business strategy, corporate culture, and talent to maximize both organizational health and business performance.

When organizations are not achieving the results they expect from their people, processes, or investments, alignment is often the missing link. If performance is lagging, execution is inconsistent, or growth is proving difficult to sustain, it is time to examine how well strategy, culture, and talent are working together.

Organizational alignment means configuring the critical elements of the business so they reinforce one another in support of both short-term execution and long-term success. When strategy, culture, and talent are aligned, organizations move faster, make better decisions, execute more consistently, and adapt more effectively to change. When they are misaligned, the result is often poor execution, organizational friction, reduced engagement, slower growth, and unsustainable performance over time.

Most leaders acknowledge that culture plays a critical role in organizational success. Yet fewer than one-third believe their culture is truly aligned with their business strategy. That gap represents a significant challenge for organizations seeking to accelerate revenue growth, improve profitability, strengthen customer loyalty, and retain top talent.

Alignment is not a one-time initiative. It is an ongoing leadership discipline that ensures the organization’s strategy, people, and culture continuously evolve together to support changing business priorities and market demands.

LSA’s organizational alignment research found that highly aligned companies grow revenue 58% faster, achieve 72% greater profitability, and significantly outperform less aligned organizations across critical business metrics, including:

  • Customer Retention — 2.23x higher
  • Customer Satisfaction — 3.2x higher
  • Leadership Effectiveness — 8.71x higher
  • Employee Engagement — 16.8x higher

Sustainable high performance does not come from isolated improvements to strategy, culture, or talent alone. Organizations often invest heavily in one area while overlooking the others — refining strategy without changing behaviors, strengthening talent without clarifying direction, or attempting culture initiatives disconnected from business priorities. These fragmented efforts rarely produce meaningful or lasting results.

Real performance acceleration happens when strategy, culture, and talent operate as an integrated system. Strategy defines where the organization is going. Culture determines how work gets done. Talent provides the capability to execute. When these three elements are aligned, organizations create the clarity, consistency, accountability, and adaptability required to outperform competitors and sustain results over time.

Neither talent, nor culture, nor strategy by itself is enough. Organizational alignment is the multiplier that transforms individual strengths into measurable business performance.

Download 3x Organizational Alignment Whitepaper

Download 3x Organizational Alignment Research

See Recent Organizational Alignment Articles

When it comes to organizational alignment, LSA Global
helps high growth companies:

Organizational alignment training Educate Senior Leaders

Educate Senior Leaders

Educate Senior Leaders about the importance of organizational alignment and change for strategy execution

More

picture of a leader about to Assess Organizational Alignment

Assess Organizational Alignment

Assess the organization’s current
level of strategic, cultural and
talent alignment

More

Implement Organizational Alignment Key Moves

Implement the critical actions defined for immediate impact on performance and organizational health

More

We highly value the relationship we have with LSA Global.

I highly recommend LSA to anyone who is looking to strategically, practically, and fundamentally improve individual and organizational effectiveness in a way that makes sense for their unique culture and strategy.

Laura Dominguez
Director of Human Resources

I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.

The clarity, practicality, focus, and accountability are exactly what we needed to make this strategy and major transformation a success from a hearts and minds perspective.

Cris Alvarez
VP Corporate Strategy

LSA Global Cambridge Investment Research Financial Services Client

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique high performance culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

LSA Global really shifted our perspective about strategic clarity and organizational culture.

The 3 C’s approach to workplace culture is very practical and really helps executive teams — even skeptical ones — ensure that your culture is healthy, high performing, and aligned.

Amy Cappellanti-Wolf
Chief Human Resources Officer

Symantec_LSA_Global_250x200

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

LSA partnered with us to create an innovative solution on very short notice and added a huge amount of value.

We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture and growth strategy.

Even our executives and experienced hires were blown away!

Brenda Wagner
Founder and President

Proxicom

The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent, and strategy.

The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.

Mark Forrest
General Manager, FSM Division

Trimble

Thanks a million for the great strategy and cultural alignment session for our global leadership team.

Your experience and patience to expertly deal with the inherent and complex challenges between business units uncovered many hidden truths that created a great roadmap for us to move forward as a unified leadership team.

I recommend LSA to any leader looking to shape and align organizational culture.

Juan Plaza
Geospatial Sales Manager, Latin America

Trimble

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

STRATEGIC CLARITY

IS YOUR
STRATEGY
TRULY
SET UP TO
SUCCEED?

Strong leaders begin by creating a strategy that makes clear, deliberate choices about where to compete, how to win, and what actions matter most. When done well, a strategic plan aligns priorities, focuses resources, and positions an organization to perform beyond the sum of its individual parts. But strategy alone does not create results. Execution does.

That is where many organizations struggle. According to an IBM study, fewer than 10% of well-formulated strategies are effectively executed. The challenge is rarely a lack of ambition or intelligence. More often, organizations fail because priorities become diluted, decision-making becomes inconsistent, or the culture and talent systems required to support the strategy are not fully aligned.

Our own organizational alignment research found that strategic clarity accounts for 31% of the difference between high- and low-performing organizations. When people clearly understand the direction, priorities, and rationale behind the strategy, organizations move faster, collaborate more effectively, and make better day-to-day decisions.

For strategy to create meaningful business impact, it must translate into aligned action across the organization. Leaders need people, processes, behaviors, and accountability systems working together in support of the same goals. That is where execution becomes a competitive advantage.

This is where we help. Like many of our clients, you likely have ambitious goals, meaningful opportunities, and the potential for significant growth. The question is no longer whether you can succeed — it is whether your organization is aligned to execute at the level required to get there.

The organizations that outperform over time are not necessarily the ones with the boldest strategies. They are the ones that consistently make the right moves, align their people around the right priorities, and execute with discipline.

While most leaders agree that a strong strategic plan is essential, many organizations struggle to effectively cascade, operationalize, and execute that strategy across the business.

In fast-growing and rapidly changing organizations, the greatest barriers to success are rarely tied to the quality of the strategy itself. More often, the challenge lies in execution. Even companies with thoughtful strategic plans frequently discover that different parts of the organization are moving at different speeds, operating from competing priorities, or reinforcing behaviors that do not fully support the strategy.

When you look beneath the surface, many organizations are simply not operating at their full potential. Teams may be working hard, but not always in the same direction. Decision-making may lack consistency. Accountability may be uneven. Leadership behaviors, cultural norms, talent practices, and operational priorities may not be reinforcing one another in a way that drives sustainable performance.

As a result, organizations fail to create the high-performance environment required to consistently deliver strong business outcomes — both now and in the future.

At the core, the issue is alignment.

Organizations achieve peak performance when strategy, culture, leadership, talent, and execution work together as an integrated system. Without alignment, even the best strategies struggle to gain traction. With alignment, organizations create the clarity, focus, agility, and accountability needed to execute at a consistently high level.

Download How To Stress Test Your Strategic Clarity

Download 3x Organizational Alignment Research

See Recent Strategic Clarity Articles

When it comes to strategy, LSA Global helps high
growth companies:

Strategic Clarity Facilitation of leaders creating a clear and winning strategy together

Clarify & Communicate

Identify and articulate the critical few strategic actions and performance metrics that will make the biggest impact.

More

Align and lead senior teams

Align & Lead

Align senior teams and functions with
the strategic direction.

More

picture of executive leaders discussing how to Implement and Cascade Strategic Plans

Implement & Cascade

Implement and cascade strategic plans, actions and metrics throughout the organization.

More

Working on our HR Strategy was so eye opening.  I feel so much better prepared to be successful as a leader individually and collectively.

Now the entire HR leadership team can drive our growth strategy forward in a way that makes sense.

Kristin Talastas
Director, HR Shared Services

lucid-motors-logo-LSA-Global

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.

The clarity, practicality, focus, and accountability are exactly what we needed to make this strategy and major transformation a success from a hearts and minds perspective.

Cris Alvarez
VP Corporate Strategy

LSA Global Cambridge Investment Research Financial Services Client

LSA was very thorough during all phases of our customer service strategy process.  Their time spent with management and our employees went very well.

LSA’s insights were very powerful, and their suggestions for the future were very valuable.

I can’t think of any phase of the process that wasn’t first class.

John Lynch
CEO & President

ESCI

Thank you for a great leadership development session today. The facilitator was brilliant.  The team got a lot out of it (as did I).

I believe it will help us create an even higher performance culture by ensuring we have a common understanding of how to create higher performance and work toward clear and common strategic goals.

Simon Jefferson
Managing Director

AKQA

At a time of change in our marketplace, LSA Global did an exceptional job helping our executive team create strategic clarity by helping us to define, clarify, and prioritize our corporate vision, mission, values, differentiation, target clients, strategic priorities, success metrics and key roles.

They beautifully navigated a very difficult and fuzzy situation, respectfully cleared out all of the cultural elephants, and shared impactful insights and leadership development theories along the way. They have transformed our business.

Laurie Sewell
President & CEO

Servicon-Logo-LSAGlobal

Having tripled in size and recently merged, LSA helped our executive team to increase our level of strategic alignment, to solidify our new direction, and to push our agency forward.

As we look to rapidly scale, the clear, actionable, and critical few strategic moves combined with how we differentiate ourselves to our top accounts and target clients has really set us on a great path to success.

This is exactly what we needed to get to the next level. Thank you LSA!

Matt Britton
CEO

MRY logo LSA Global

LSA’s executive coach based his approach on understanding our business circumstances and strategy, as well as our leadership aspirations. The customized coaching covered all aspects of leadership; it was not simply a touchy-feely endeavor.

In fact, the focus on clear business outcomes and real life circumstances challenged me as a senior leader to develop my thinking and actions related to leading the business.”

Janet Pagano
Managing Director

Ovid

We selected LSA Global over 5 other companies to help our key executives improve their overall communication and executive presentation capabilities. LSA exceeded our expectations.

I highly recommend LSA to any executive team looking to better organize and more effectively deliver key executive-level messages — especially when the stakes are high.

Todd Power
Office of the CEO

LSA helped us to create the strategic clarity and alignment we needed for our team to thrive.

The practical, no-nonsense, and outcome-oriented approach really helped us all get on the same page strategically and set us up to be a high performing leadership team to focus on what matters most.

Michael Carter
VP Human Resources

Samsung

HIGH-PERFORMANCE CULTURE

DO YOU
HAVE A HIGH
PERFORMANCE
CULTURE TO
DRIVE YOUR
STRATEGY?

Once your strategy is clear enough to execute, the next step is to understand, shape, and align your culture to accelerate the success of your most important initiatives.

We define culture as how and why work truly gets done inside an organization. It is reflected in how people think, behave, prioritize their time, collaborate, make decisions, and respond under pressure. Culture includes both the visible and unspoken values, assumptions, and expectations that shape day-to-day business practices — especially the behaviors leaders model and reinforce through who they hire, develop, reward, and promote.

Organizational culture is often heavily influenced by its founder and leadership team. Over time, it becomes the shared operating system that teaches employees what it takes to succeed, belong, and be viewed as credible within the organization. It is what makes a company feel and operate like itself. While culture can be difficult to see from the inside, it becomes highly visible when individuals behave in ways that challenge accepted norms or expectations.

No culture remains static. Regardless of its strength, every organizational culture evolves alongside shifts in leadership, strategy, market dynamics, workforce expectations, and business performance. As a result, a leader’s ability to intentionally shape culture over time has become a decisive factor in whether strategic priorities gain traction, stall, or fail altogether.

Many leaders still mistakenly dismiss culture as “soft HR stuff” that has little measurable impact on business performance. High-performing organizations know otherwise. They recognize culture as a strategic asset and intentionally leverage it to outperform competitors, adapt faster, and execute more effectively.

The research is compelling. A Harvard Business School study found that an effective organizational culture can account for up to half of the performance difference between companies operating in the same industry. Our own organizational alignment research similarly found that cultural factors explain 40% of the difference between high-growth and low-growth companies. The implication is clear — culture is not peripheral to performance; it is a significant driver of it.

Every organization has a culture, whether intentionally designed or unintentionally inherited. Some strong cultures create extraordinary results by reinforcing behaviors that support strategic success, innovation, accountability, and customer value. Others become barriers to performance by rewarding behaviors that undermine collaboration, adaptability, or sound decision-making. Southwest Airlines is often cited as an example of a culture that strengthened execution and customer loyalty, while Enron demonstrated how a powerful but misaligned culture can accelerate organizational failure.

One thing is certain: culture does not remain neutral. It either reinforces your strategy or works against it. Leaders who intentionally understand, shape, and align culture with business priorities position their organizations to perform at a higher level — and sustain that performance over time.

Download The 3 Levels of a High Performing Culture Whitepaper

Download 3x Organizational Alignment Research

See Recent Culture Articles

When it comes to high performance culture, LSA Global
helps high growth companies:

Picture of people who Assess Organizational Culture

Assess & Prioritize

We identify the key moves to achieve maximum performance and long-term organizational health.

More

Shape and Align Organizational Culture

Shape & Align

Our unparalleled network of elite specialists ensures that you get the best possible combination of thought leadership and expertise.

More

Implement & Change

We measure our success based on your success and will put ourselves at risk to further your success.

More

You have become our premier change leadership strategic partner. Your expertise in the human side of change is unparalleled and enabled our company to successfully implement our ERP Solution under challenging and ever-changing circumstances.

Thank you for your practical and outcome-oriented approach.

Ted Ramlet
CIO & SVP

McKesson

The experiential New Employee Orientation was an incredible success for 2,500+ new hires over 4 years spread across the globe.

LSA partnered with us to create an innovative solution on very short notice and added a huge amount of value.

We could never have done it without their unmatched combination of expertise, professionalism, and creativity that aligned everything with our unique culture and growth strategy.

Even our executives and experienced hires were blown away!

Brenda Wagner
Founder and President

Proxicom

The LSA customized Organizational Alignment Survey gave us a comprehensive view of how our employees experience our culture, talent, and strategy.

The systemic approach provided us with a great forum to discuss the strengths and opportunities in our organization, and then to quickly get focused on the key actions critical to executing our business and people strategies.

Mark Forrest
General Manager, FSM Division

Trimble

LSA Global really shifted our perspective about strategic clarity and organizational culture.

The 3 C’s approach to workplace culture is very practical and really helps executive teams — even skeptical ones — ensure that your culture is healthy, high performing, and aligned.

Amy Cappellanti-Wolf
Chief Human Resources Officer

Symantec_LSA_Global_250x200

We looked to LSA Global as a consulting partner to help us explore innovative and scholarly approaches to promote employee engagement and sustain the unique high performance culture we’ve built over the last decade.  LSA helped us perpetuate coaching as a discipline across the organization by integrating our core values, goal setting, and performance management.

We appreciate LSA’s commitment to cutting-edge practices to help keep us a step ahead during this time of rapid change.

Rosalyn Chan
Vice President, Human Resources

Redwood Trust

We highly value the relationship we have with LSA Global.

I highly recommend LSA to anyone who is looking to strategically, practically, and fundamentally improve individual and organizational effectiveness in a way that makes sense for their unique culture and strategy.

Laura Dominguez
Director of Human Resources

Great job in designing the Mergers and Acquisition strategy session for our global leadership team. The session was excellent.

I gained additional insight on the importance of the role of HR regarding strategy, culture, and people in Mergers and Acquisitions and would recommend LSA to anyone looking to align strategies and cultures.

Gloria Veon
Senior Vice President, Human Resources

Fujitsu

It was a challenge to find a consultant with an approach to performance improvement that fit our unique performance culture and style. We were pleasantly surprised to discover LSA’s depth of expertise in the fields of motivation, developmental coaching, performance management, and measurement.

LSA seamlessly integrated those components without our folks feeling like the intervention was forced. They understood what we were trying to accomplish, helped us clarify our objectives, and created a solid, refreshing approach that quickly got us moving and engaged at all levels across the organization.

Overall, I couldn’t be happier that we found a true strategy and implementation partner in LSA.

Doug Hansen
President and Director

Redwood Trust

I can’t emphasize enough what a huge shift you helped to create for us as an organization. Thanks again for your change management consulting help and guidance.

The clarity, practicality, focus, and accountability are exactly what we needed to make this strategy and major transformation a success from a hearts and minds perspective.

Cris Alvarez
VP Corporate Strategy

LSA Global Cambridge Investment Research Financial Services Client

Thanks a million for the great strategy and cultural alignment session for our global leadership team.

Your experience and patience to expertly deal with the inherent and complex challenges between business units uncovered many hidden truths that created a great roadmap for us to move forward as a unified leadership team.

I recommend LSA to any leader looking to shape and align organizational culture.

Juan Plaza
Geospatial Sales Manager, Latin America

Trimble

DIFFERENTIATED TALENT

DO YOU
HAVE THE
RIGHT TALENT
TO ACHIEVE
YOUR GOALS?

Once your strategy is clear enough to execute and your culture is aligned enough to support it, the next priority is attracting, developing, engaging, and retaining talent that fits your organization’s unique goals, challenges, and competitive environment.

Organizations with strong leadership and talent management capabilities consistently outperform their peers in profitable revenue growth, adaptability, and long-term performance. The reason is straightforward: strategy and culture only create value when the right people have the capability, commitment, and support to execute them effectively.

Our organizational alignment research found that talent accounts for 29% of the performance difference between high- and low-performing organizations. Yet despite this reality, many HR and business leaders continue to identify talent gaps, leadership capability, and people-related challenges as their organization’s greatest obstacles to growth and execution.

We define talent as the workforce leaders intentionally build, develop, and manage to create a competitive advantage that is difficult for competitors to replicate. Talent is not simply about filling roles or acquiring skills. It is about ensuring the organization has the right people, in the right roles, demonstrating the right behaviors to support the business strategy and reinforce the desired culture.

One of the strongest indicators of organizational health and performance is the degree of alignment between talent and culture. Individuals who are strong cultural fits are far more likely to become high performers because they understand how success is defined, how decisions are made, and how collaboration and accountability operate within the organization.

When strategy, culture, and talent reinforce one another, organizations create an environment where people can perform at their best, leaders can scale performance more effectively, and the business can sustain growth over time.

Top-performing organizations understand that not all talent contributes equally to business success. As a result, they take a deliberate approach to building talent strategies that align with their unique business objectives, organizational culture, and performance expectations. For companies whose success depends heavily on the quality of their people, business performance is directly tied to how effectively they attract, develop, deploy, and retain talent.

Winning organizations recognize that talent strategy cannot operate independently from culture or business strategy. The capabilities, behaviors, leadership styles, and mindsets required to succeed in one organization may not create the same results in another. High-performing companies therefore focus on identifying and strengthening the specific talent attributes most critical to executing their strategy and sustaining their culture.

Many of our clients tell us they struggle to consistently place the right people with the right capabilities into the roles that matter most. They also face increasing challenges attracting high-potential talent, retaining top performers, and preparing the next generation of leaders to navigate growth, complexity, and change.

These challenges are not surprising. Too many organizations make talent decisions in isolation — hiring, promoting, developing, or restructuring without fully considering whether those moves align with the company’s strategy, leadership expectations, or performance environment. When talent systems are disconnected from the realities of how the organization creates value, even strong individual contributors can struggle to succeed consistently.

The organizations that outperform over time treat talent as an integrated component of organizational alignment. They ensure that hiring profiles, leadership development, succession planning, performance management, and employee experience all reinforce the behaviors and capabilities required to execute the strategy successfully.

When talent, culture, and strategy work together, organizations create a powerful competitive advantage that is difficult for competitors to replicate.

Download The Surprising Talent Management Recipe for Success

Download 3x Organizational Alignment Research

See Recent Talent Management Articles

When it comes to differentiating talent, LSA Global helps
high growth companies:

Brand, Attract & On-Board

Design and implement state of the art processes to attract, hire and onboard top talent that aligns with your brand and strategy.

More

Picture of a HR Tean about to Assess and Develop Talent

Assess & Develop

Identify, prioritize, and close key performance gaps to create
differentiated talent.

More

Engage and retain talent at work

Engage & Retain

Engage and retain “A” players to move the business forward.

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Solutions

Centers of Excellence built by an unparalleled network of specialists to ensure the best possible combination of thought leadership, expertise, and results.

Evaluate your Performance

Toolkits

Toolkits

Get key strategy, culture, and talent tools from industry experts that work

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Health Checks

Health Checks

Assess how you stack up against leading organizations in areas matter most

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Whitepapers

Whitepapers

Download published articles from experts to stay ahead of the competition

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Methodologies

Methodologies

Review proven research-backed approaches to get aligned

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Blogs

Blogs

Stay up to do date on the latest best practices that drive higher performance

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Client Case Studies

Client Case Studies

Explore real world results for clients like you striving to create higher performance

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