Bottom Line Learning — Leaders In Action

Bottom line learning for leaders

The $6 Million Game - Leaders in Action

Driving the Bottom Line with Leadership Action Learning

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“It was a challenge to find a consultant with an Bottom Line Learning approach to performance improvement that fit our unique culture and style. 

They understood what we were trying to accomplish, helped us clarify our objectives, create a solid, refreshing approach that quickly got us moving with engaged people at all levels. They listened and made adaptations focused on our needs and business objectives. Overall, I couldn’t be happier that we found a partner in LSA.”
Doug Hansen | President and Director | Redwood Trust

Most organizations struggle with how to develop mid-managers to leadership roles. Though leadership as a discipline is abstract, inconsistent, and vague, expectations of leaders are crystal clear. We expect leaders to make decisions with an enterprise perspective — decisions that add value to the bottom line and inspire employees to achieve an aligned organizational.

Leaders in Action is a six-to-twelve month program in which a small group (12-16) of high potential managers work in teams to envision, to sell to senior executives, and to implement a real project that can increase revenue or decrease cost significantly.

We use real business projects that teach managers through practical application to:

  • Be more innovative, have a big-picture view of the organization, and create a more motivating work environment.
  • Take action, implement effectively, and get results.

Individuals receive training, supervision, and coaching to develop leadership skills as they work through the process of initiating and implementing a significant “initiative” in their organization.

Approach
We don’t use the terms “leadership” or “development.” We refer to the program as “running the business,” and we approach it accordingly. We take an action-learning approach to teach leadership so that the program and learning integrates with a manager’s day-to-day work.

Small teams are created that select a project that has high potential value to the organization. The action learning teams meet monthly for a period ranging from six months to a year. Over the course of the initiative, the action learning teams:

  • Are supervised and coached as they build a business plan that they will present to the executive team.
  • Select a proposed project that directly adds revenue or decreases costs by an appropriate amount for the situation. (typically +/- $6m.)
  • Plan and implementation strategy, ROI, and forecast of how the project fits into the broader organizational objectives and vision.

Plans are evaluated by company executives and accepted or declined based on criteria and processes used to evaluate any other proposal. Once proposals are accepted, we work with the action learning teams on implementation, influencing for initiative support, and managing the politics of the project.

Content
During ongoing monthly sessions teams debrief, learn new tools and techniques, and learn from each other’s experiences. Management and business acumen content is modular and provided on a just-in-time basis to support teams at each step of their project. The innovative as-needed curriculum meets the immediate learning needs of teams and individuals.

To provide an internal support system, an executive mentor is assigned to each team to help them understand how the company really works and how to get things done in their particular organization.

Measurement
For the individual, a program-specific executive 360 degree assessment is used at the beginning, middle, and end of the program to assess participant needs and growth. The true measure of the team’s success is the completion of their team project and how well it met or exceeded initial proposal expectations.

Outcomes
As a result of this intense Bottom Line Learning program, participants will have applied “on the job” skills. They will be able to:

  • Identify opportunities that add real, bottom-line value to the business.
  • Develop, pitch, and sell their business plan to key stakeholders and decision makers.
  • Formulate audience-specific value propositions for their project.
  • Influence key players to work on their projects — even when there is no reporting relationship to them.
  • Navigate workplace politics effectively.
  • Perform risk management for their project and manage expectations for all those involved.
  • Deliver and maintain a positive communication process regarding their project to all levels of the organization.
  • Become adept at presenting project updates and adjusting for different audiences.
  • Drive the agreed-upon dollar amount in revenue increases or cost reductions.
  • Take the current project, identify other opportunities that rise from it, and replicate successes on future projects.

Target Audience:
Experienced managers and leaders.

To speak with an LSA Expert to learn about program customization and delivery options for Bottom Line Learning at your company, please contact us.

Related Information

The quality of LSA’s Leadership Training Programs and facilitators is always top notch. We recognize and appreciate the hard work LSA always goes through to align to our unique culture and meet our specific requirements. Thank you for regularly going above and beyond. Your support and dedication, both on the strategic and tactical side, have been outstanding!

Anna Meyer
Leadership Development

Intuit

We turned to LSA to help us custom design and deliver a action leadership and management development curriculum to help drive performance across the company.

They have done an excellent job diagnosing the business situation, designing an approach that fits our unique culture, and delivering first class solutions.  Thank you!

Sally Buchannan
VP Human Resources

As a high growth agency with cutting edge talent, we hired LSA Global to help clarify our strategy and work with our executive leadership team to help implement strategic changes in a way that made sense for our unique culture.

The work was so successful that we also hired them to coach our key leaders. LSA has been instrumental in helping us transition to a new leadership team and triple revenue.  In this age of useless consultants, I highly recommend their practical and business-oriented approach to strategy, culture, and talent.

David Bentley
General Manager

AKQA

I’ve been associated with LSA for the last 8 years and have found them to be extremely professional and client-focused.

I’ve participated in a number of solutions ranging from Performance Management to Leadership Training.  I’ve found the quality to be superior.

They are always well prepared and have definitely done a considerable amount of pre-work in order to customize to our unique culture and goals.

Duane Schroeder
Human Resource Manager

LSA helped us with leadership development by designing a solution to match our unique needs and culture.

It was a huge success. I would highly recommend LSA to help take leaders and managers to the next level.

Karen King, SPHR
Manager, Human Resources

Alliance Data

LSA’s approach and ability to bring the right leadership and management expertise and approach to eBay has been a great asset.

They really focus on helping us succeed in any way they can and definitely lifted up our leadership and management development capabilities.

Mike Normant
Learning & Development

ebay

We turned to LSA to help us custom design and deliver a management development solution to help drive performance. They have done an excellent job diagnosing the business situation, designing a leadership approach that fits our culture, and delivering a first class solution with the support systems necessary to make a real difference.

I recommend LSA Global to anyone looking for real results.

Sally Buchannan
VP Human Resources

Over the years, both at 3Com and now at Redback, I’ve found LSA Global to be a valuable partner. The recent management programs that they delivered for Redback’s executive and management teams was the right solution, of the highest of quality, and customized to fit our unique business and culture. I would highly recommend LSA to any company looking for top quality solutions.

Gina Fulton
Vice President of Human Resources

Having taken on a new executive leadership role, one of my first calls was to LSA Global to help my leadership team to design, implement, and cascade clear strategic plans.  First, LSA helped our leadership team identify the strategy, culture, and talent areas that mattered most to create organizational alignment.

Then they helped facilitate the design of a strategic growth plan that is clear, compelling, believable, and implementable. We now have 100% commitment from an aligned leadership team and key stakeholders going forward.

I would recommend LSA to anyone who wants to create high levels of strategic alignment, growth, and performance.

Erik Arvesen
Vice President, General Manager

The customized leadership program was very practical and achieved our goals. LSA adapted very well to our group and the situation and helped us build trust and awareness of successful leadership styles. We look forward to the next steps.

Erik Okholm
Director of Software Development

At a time of change in our marketplace, LSA Global did an exceptional job helping our executive team create strategic clarity by helping us to define, clarify, and prioritize our corporate vision, mission, values, differentiation, target clients, strategic priorities, success metrics and key roles.

They beautifully navigated a very difficult and fuzzy situation, respectfully cleared out all of the cultural elephants, and shared impactful insights and leadership development theories along the way. They have transformed our business.

Laurie Sewell
President & CEO

Servicon-logo

LSA’s action-learning leadership approach has been very beneficial to me, our leadership team, and the entire organization.

The balance of development and results has been excellent.

We have made huge progress, and I was also able to identify 2-3 high potentials while having the extra benefit of people stepping up to carry key strategic projects forward.

The experience was better than anticipated.  I could not be more pleased.

Heather Feltman
President & CEO

LSS

For our go to training outsourcing partner, LSA provides exactly what we want and need – which is not an easy task.

As always, they design and deliver outstanding leadership development results and high quality management training programs that totally align with our unique business and talent strategies!

Elizabeth Siebert
Director, Organizational Excellence & Development

Intuit

What a refreshing change from the half-baked psycho-babble you normally get from training and consulting organizations. LSA gives you the practical and results-oriented assistance you need to define and reach your goals.

Their leadership, management, and sales expertise has been invaluable.  They think strategically and provide a results driven plan – not just a temporary fix.

They are great to work with, and even more importantly, they “get it!”

David Fiano
Director of Merchandising

LSA Global has been a great partner in helping us move toward being “the leading developer of talent in the service performance management industry.”

I have engaged LSA to help develop best-in-class programs in the areas of: Executive On-boarding, Manager Training, Sales Training and Coaching, Employee Engagement, and Instructional Design.

They have consistently met or exceeded my (very) high expectations and are always responsive to my needs to increase performance, engagement, customer satisfaction, and sales growth.

Mike Normant
Senior Director, Training & Development

Service Source

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